Shop Frequently Asked Questions - GadgetWard USA at Affordable Online Price in USA

FAQs

  1. HOW DO I PLACE ORDER? WHAT ARE THE PAYMENT METHODS?

It is very simple.

Once you decide on your product, click “Add to Cart” to add products to your shopping cart.

Click “cart” at any time to view items currently in your shopping cart. You can add as many products as you like.

When you finish shopping, click “Proceed to Checkout”.

Packaging & Delivery charges are FREE ACROSS THE USA. Incorrect delivery would result in you not receiving your order.

Please READ and understand our terms & conditions of sale and then tick the box.

Click “Order Confirmation” to confirm your order.

 

  1. DO YOU HAVE STOCKS OF THE PRODUCTS YOU LIST ON THE WEBSITE? HOW DO I KNOW THAT THE PRODUCT ORDERED BY ME IS IN STOCK OR NOT?

Our website is update to date with all products. If we don't have any product in stock, we mark it with Out of Stock.

  

  1. HOW LONG DOES IT TAKE TO SHIP THE PRODUCT?

Our default shipping is priority shipping through DHL & FedEx. Order will be shipped within 1-2 business days and delivered within 3-5 business days depending on delivery location. All orders are passing through our review system, just to prevent online frauds. Review system sometime takes upto 48 hours. In that case, order can be shipped only after receiving final approval from Review Team which may take upto 2 business days to update tracking details for the particular order.

 

  1. WHAT IS THE WARRANTY PERIOD FOR MY PRODUCT? HOW DO I RETURN MY FAULTY PRODUCT? AND REFUND POLICY?

All products are Parallel Imported Products which comes with Seller Warranty.

        Warranties are different based on Brand.
        Camera : 2 Years Warranty
        Camera Lens : 5 Years Warranty on
                                      Canon, Fujifilm, Nikon, Panasonic, Olympus, Sony, Samyang
                                  7 Years Warranty on Sigma, Tamron
        Mobile Phone/Tablet : 1 Year Warranty
        All Accessories : 6 Months Warranty

 

  1. I am concerned about the Charging Adapter for the Phone which I am going to purchase. Which type of Charger comes with the Phone? 

Most of our phones are Global Version which comes with either EU or Asian Charger Adapter. OnePlus phone comes with Chinese Adapter and Google Pixel comes with Japanese Adapter.

But please be rest assured, we are providing additional adapter with the box for your convenience.

      6. Where I can contact to file loss of shipment complaint?

We offer "Free INSURANCE" on all shipments. Therefore in the case of loss of shipment, please contact "Route" by using the given link below.

https://claims.route.com/

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